Cancellation is completely free if made more than 12 hours before the scheduled service. If the cancellation occurs within the 12 hours prior, 40% of the booking amount will be retained.
If your flight is canceled or diverted, you may cancel with a 100% refund or reschedule the service at no extra cost. You do not need to worry about delays, as we will accommodate them.

Yes, our chauffeurs undergo rigorous training and have extensive experience in providing top-notch service. They are professional, courteous, and committed to ensuring a safe and comfortable journey for our clients.

Our rates vary depending on the type of service and vehicle you choose. We offer both hourly and flat-rate options to accommodate different transportation needs. Please contact us directly for detailed pricing information.

Yes, our luxury vehicles are equipped with complimentary Wi-Fi, entertainment systems, and other amenities to ensure a comfortable and enjoyable ride. Sit back, relax, and stay connected during your journey.

We understand that plans may change. Please contact our customer support team as soon as possible if you need to make changes to your reservation. We will do our best to accommodate your requests, subject to availability.

Yes, you can specify your preferred vehicle type during the reservation process. While we strive to fulfill all requests, vehicle availability is subject to scheduling and other factors. We recommend making your reservation in advance to secure your desired vehicle.

Yes, we provide corporate transportation services tailored to meet the needs of businesses and executives. Whether you need airport transfers, transportation for business meetings, or corporate event transportation, we have you covered with our reliable and professional services.

Absolutely! We specialize in providing transportation services for special events, including weddings. Our dedicated team can help you plan and coordinate transportation logistics to make your event memorable and stress-free. Contact us to discuss your specific requirements.

Yes, we offer transportation services not only within Orlando but also to surrounding areas. Whether you need to travel to nearby cities or airports, we can accommodate your needs. Contact us for more information about specific locations.

Making a reservation is easy! You can visit our website and use our user-friendly online booking system, or you can give us a call and speak to our friendly customer support team who will assist you in making your reservation.

We take great pride in maintaining our vehicles in excellent condition for every guest. If a vehicle requires additional cleaning due to food spills, beverage spills, excessive dirt, stains, vomit, or any other unusual mess caused during the service, a cleaning fee may be charged to cover the cost of professional cleaning and vehicle downtime.

To avoid additional charges, we kindly ask all passengers to handle food and beverages carefully and help keep the vehicle clean throughout the trip. Any applicable cleaning fees will be assessed based on the extent of the cleaning required after the service.

Our cancellation policy may vary depending on the specific circumstances and type of service booked. Please refer to our Terms of Service or contact our customer support for detailed information about our cancellation policy.

We include up to 60 minutes of complimentary waiting time from your scheduled pickup time. After the first 60 minutes, an additional waiting fee of $1.50 per minute will apply. This policy helps us compensate our drivers for extended delays and maintain our service schedule for all customers. If you anticipate a delay, please contact us as soon as possible so we can assist you.

We offer a diverse fleet of luxury vehicles, including Sedans, SUVs, and Vans, to cater to your specific transportation needs.

Yes. Reservations scheduled between 9:00 PM and 6:00 AM are subject to a 30% night surcharge. This additional fee helps cover the extended operating costs associated with overnight service and ensures we can continue providing reliable, professional transportation during these hours.